Questions & Answers

Write us an e-mail via the form, or just send us an e-mail directly at.

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    CONTACT INFORMATION

    31/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong

    cs@airvention-store.com

    You can also connect with us on our social media platforms for the latest product updates and promotions

    1.Worry-Free Warranty

    We offer a limited product warranty to ensure your peace of mind after your purchase. Detailed warranty policies can be found on our official website.

    2.24/7 Online Support

    Our online customer service team is available 24/7 to assist you with any questions you may have. Whether it's product usage tips or after-sales service inquiries, we are committed to providing support whenever you need it.

    3.Return and Exchange Policy

    We understand that unexpected situations may arise during your shopping experience. Therefore, we provide a flexible return and exchange policy, ensuring a hassle-free process if you are dissatisfied with your product.

    4.Prompt Issue Resolution

    If you encounter any issues during use, we promise to respond as quickly as possible. You can reach our after-sales team through e-mail .

    Feel free to let me know if you need any adjustments or additional information!